become a launching partner NL

for air conditioning and refrigeration/

CRM and ERP for air conditioning and refrigeration companies.

Fikst is refrigeration and air conditioning software that connects customers, quotes, items, stock, purchasing, planning, work orders and invoicing in one CRM and ERP platform. The F-gas records are part of it: the refrigerant is linked to the customer and the work order, and the charge determines how often you check and what you have to be able to show.

You pay per office user and your technicians are free. You pay for the implementation once.

Book an introductory call All about the F-gas records
Installation Cold room 1 to 4 in Fikst (Dutch screen): refrigerant R448A with GWP 1,386, a 165 kg charge, 228.69 tonnes CO2 equivalent, a leak detection system and a leak check required every 12 months.
Refrigerant and leak check of a cold room, with the customer alongside. A real recording, in Dutch, from Noordkoel, our demo company.

CRM and ERP for installation companies

From customer questionnaire to quote, the job itself and the next maintenance visit.

For air conditioning and refrigeration companies, customer management, products, stock, purchasing and invoicing belong in the same workflow. Product and stock management are available in Fikst. The system connects that administration with the apps of your technicians and advisers and with your customer’s portal.

Automatic maintenance planning with customer choice

After set-up and activation, the maintenance generator prepares the visits. Fikst suggests available times that fit the route and capacity. Your customer chooses in the customer portal; the booked visit appears automatically as a work order on the planning board. That way this chain can run without scheduling each visit by hand.

Your company sets the work areas, availability and planning rules in advance. The travel time is an estimate; no live traffic route is promised.

Maintenance and automatic planning

Design your own quotes with PDF building blocks

Build a quote in your own branding with the document and PDF builder. Combine text, images, product lines, totals, terms, signing and reusable pages. The quote stays linked to your customer, products, work order and invoice.

Fikst activates the quote builder for your organisation and agrees the set-up with you.

Quotes and the PDF builder

Integrated white-label technician app

The technician works on his phone with the same customers, planning, installations and work orders as the office. Tasks, materials, hours, photos and F-gas records belong to the same job. The app uses the company name, logo and branding of your installation company.

Tasks, photos, hours, the checklist, signing and completing also work without signal. Dictating needs a connection.

The technician app and work order

Separate site survey app with a prepared home file

Customer questionnaires, photos and the available building data prepare the site survey automatically. In the site survey app the adviser gets the home file, the information supplied and the calculation assumptions for the home and heat loss report. With that he can check in a targeted way, carry out the survey and prepare a well-founded indicative quote. This app also works in your own branding.

The adviser checks and confirms the assumptions. An indicative report or quote is not a final installation design. The Dutch ISSO methods and their scope are set out with our calculation publications.

Heat loss and calculation assumptions

Fully integrated white-label customer portal

Your customer fills in the questionnaire, chooses a maintenance time, reports a fault and finds quotes, invoices and released reports in one portal. The technician, adviser, customer and office all work from the same file. The portal shows your company name, logo and branding.

Your company decides which documents and reports are released to the customer.

The customer portal in your own branding

2BA integration for products and trade information

Look up product data through the integration with 2BA, the Dutch product database for the installation trade, and use it with your own product catalogue and quotes. Where your 2BA account gives access, you can consult trade information and wholesale prices and choose which prices to take over. This connects to product management, stock and purchasing in Fikst.

Fikst activates the integration for your organisation. You need a suitable 2BA account of your own and the matching access rights; set-up and any external costs are agreed in advance.

Discuss the 2BA integration

Example for a small air conditioning company: one office user with two to five technicians doing the work costs €50 per month excluding VAT. With two office users it is €100. Technicians who only carry out the work do not count. The one-off implementation, AI usage and any external services are agreed separately. See the current price and what is included.

Read which method suits a calculation in the overview of Dutch ISSO publications and calculation methods. Discuss the set-up, activation and costs for your company during an introductory call.

sound familiar/

Things that only happen in this trade.

  • Your refrigerant and your invoice are in two systems

    One package for your quotes, planning and invoices, and next to it separate F-gas software for your refrigerant balance and your logbook. That is how it grew. But then the same job sits in two places, and someone in the office keeps the two in step.

  • The check frequency lives in someone’s head

    Which installation needs checking every six months and which every year? That follows from the charge. As long as nobody works it out, it is a list someone keeps, and a list like that falls behind.

  • Your technician records it where there is no signal

    A plant room, or a basement under a supermarket: exactly the places where your technician works and where there is no connection. The Fikst work order also works without signal. What your technician records goes through as soon as there is a connection again.

  • Your phase-out is a sales opportunity nobody sees

    You know which customers still run on R404A, but it is nowhere as a list you do anything with. If the refrigerant is in your register, it is a filter, and so a round of calls.

Which new units can no longer be sold with R32 from 2027 and 2029, and what you may still top up, is set out year by year in the article about the F-gas bans.

air conditioning and refrigeration/

The flows of an air conditioning and refrigeration business, in the real app.

From the quote for a refrigeration installation to the leak check and the breakdown at your customer. Every card plays a short recording from Noordkoel, our demo company with made-up customers. Click it for the recording in full and what you do with it.

All the cards, with the rest of Fikst, are on the page with all features.

Drag or scroll to move around

Enlarged Fikst product screen

the installation/

An air conditioning installation, from enquiry to handover.

Before there is refrigerant in it, the installation has to be sold, planned and installed. You do that in Fikst too.

  • The capacity per room

    If you switch on the kW calculator, Fikst works out for an air conditioning enquiry an indication of the cooling and heating capacity per room, with the matching units from your own items and a quote template. Your salesperson makes the choice.

  • The quote

    A web quote in your branding, with options if you want your customer to choose, for example between two brands. Your customer signs digitally.

  • The installation

    A job of several days sits in day blocks on the planning board, per crew. Your technicians see their day in the work order app.

  • The handover

    On the work order your technician records the handover with photos and your customer’s signature, and whatever refrigerant he tops up goes straight into the logbook of the installation.

the sum behind your obligation/

How much is in it decides how often you check.

The CO2 equivalent is the GWP of your refrigerant times the charge, divided by a thousand. Feel free to check it. Fikst does exactly this, per installation, and derives the mandatory interval from it. An HFO such as R1234ze counts in kilograms: almost zero tonnes, and still 12 kilograms has to be checked every six months.

refrigerant gwp example charge co2 equivalent consequence
R744 (CO2) 1 380 kg 0.38 tonnes no check obligation
R290 (propane) 0.02 1.4 kg negligible no check obligation
R134a 1,430 3.2 kg 4.6 tonnes just under the threshold
R448A 1,386 12 kg 16.6 tonnes every year
R452A 2,139 8 kg 17.1 tonnes every year
R404A 3,922 28 kg 109.8 tonnes every six months, and being phased out
R1234ze (HFO) 1.37 12 kg 0.02 tonnes every six months, because an HFO counts in kilograms

Example charges to show the sum. The GWP values are the ones Fikst itself calculates with; your own installations are in your own register. More about the sum, blends and hermetically sealed equipment in the article about leak checks and CO2 equivalent.

And this is what follows

Note the values with fixed leak detection in the table of check intervals. Fixed leak detection extends your interval. In practice people often assume the opposite.

charge leak check with a fixed leak detection system
HFCs, such as R32, R410A and R134a: in tonnes of CO2 equivalent
below 5 tonnes no obligation not applicable
5 to 50 tonnes every 12 months 24 months
50 to 500 tonnes every 6 months 12 months
500 tonnes or more every 3 months 6 months
HFOs, such as R1234yf and R1234ze: in kilograms
below 1 kg no obligation not applicable
1 to 10 kg every 12 months 24 months
10 to 100 kg every 6 months 12 months
100 kg or more every 3 months 6 months

If the refrigerant contains some of both, as R454B does, both scales count and the shortest interval applies.

recurring work/

Planning maintenance contracts and leak checks.

Much of the work in this trade comes back every year. In Fikst you set it up so that it is ready before anyone has to think of it. How a contract prepares its visits, you read on the page about maintenance contracts.

  • Maintenance contracts

    With the maintenance generator switched on, a contract creates its visits as work orders, ready to schedule. Your customer can also book their visit themselves in their portal, at a time that fits your route. It then sits straight away as a work order on your planning board.

  • Leak checks

    The check planning lists leak checks, follow-up checks after a repair and leak repairs, including the ones that are already overdue. One click and the work order is ready, and whoever wants it gets a daily notification of what is coming up.

brl 100 and stek/

BRL 100 and STEK: what the auditor wants to see.

In the Netherlands, BRL 100 is the certification a refrigeration company needs by law. The Dutch STEK quality mark builds on it, with its own requirements for quality and competence. In both you have to show that your measuring equipment is calibrated and that your cylinder records add up. In Fikst you no longer need a spreadsheet for that.

The Dutch BRL 100 scheme is on version 3.0, since 31 August 2026.

  • Cylinder and measuring instrument on the work order

    Your technician records topping up and recovering refrigerant on his phone, with the quantity and the cylinder. For a leak test, pressure test or evacuation he also chooses the measuring instrument. If it is past its calibration date, he sees that straight away.

  • The cylinder card

    Every cylinder has a running series of weighings, from purchase to disposal, in whole grams. Each entry builds on the one before. A correction is a new entry; changing or deleting is not possible.

  • The tool register

    For each tool you see who has it and when it is due for calibration again. A pressure gauge and a vacuum gauge every twenty-four months, a thermometer, scale and leak detector every twelve.

  • Certificates and leak check certificates

    Personal and company certificates are recorded with their expiry date. Schedule a technician with an expired certificate and the planning tells you. If the person doing the job has no valid certificate on the day itself, Fikst warns you, or only saves the F-gas activity with a certified colleague on it, if you choose that. A leak check certificate is created as a PDF, with the CO2 equivalent on it.

The calibration intervals and the rules of the cylinder card are in the code of Fikst, with the clause from BRL 100 alongside. More on the page about F-gases. What changes with version 3.0 is in the article about BRL 100 version 3.0.

the labour market/

Wij Techniek, the Dutch employers’ organisation for the installation sector, expects that between 2025 and 2029 the whole Dutch technical installation sector will gain 121,000 people and lose 118,000. That is about the whole sector, and refrigeration is part of it. So almost as many people leave as join. What is in someone’s head often walks out of the door; in Fikst it stays with the customer and the job. And whoever joins the van: your technicians do not count in the price, you pay per office user.

Source: Wij Techniek, forecast for the technical installation sector 2025-2029 (in Dutch), prepared by KBA Nijmegen.

customer portal/

If it stops cooling, your customer reports it themselves.

Every customer gets their own portal with your logo and colours. They report a fault there for the unit concerned, with the error code if the display shows one.

Reporting a fault

your customer/ portal
Reporting a fault in the customer portal, step 2 of 5 (Dutch screen): the air conditioner in the living room is selected, under what is wrong "Not cooling" is ticked, with a field for the error code.

Your customer

Your customer chooses the unit, says what is wrong and enters the error code if the display shows one. They can add photos, and they say how urgent it is. They then get a confirmation by email, and their open report is on their overview.

office/ service requests
The service requests in Fikst (Dutch screen): for each request the status, priority, category, customer, assignee and deadline. A request from the portal comes in here.

At your end, in Fikst

A service request comes in, already linked to that customer and that unit, with a priority and a deadline. You get a notification. One button turns it into a work order.

The customer portal is included in your subscription. You also pay nothing per customer who logs in. Your customer can do more there, from requesting a maintenance contract to the questionnaire for the site survey.

How the customer portal works

Real screens (in Dutch) from the customer portal of Noordkoel, our demo company in refrigeration, with a made-up customer. The office screen comes from the same demo. You choose per feature what your customer can do.

ai features/

Look up the refrigerant and dictate the work order.

Two AI features for the refrigeration trade. Fikst prepares a proposal and you approve it line by line.

  • Look up the refrigerant per equipment model

    on by default

    Fikst looks up the refrigerant and the factory charge for each equipment model. You approve or reject each model. Only then can you pass the values on to your equipment.

    See what it looks like

  • Dictate a work order

    on by default

    After the job, your technician says what he has done. Fikst prepares the hours, the ticked-off tasks, the serial number and a note, and he unticks whatever is not right.

    See what it looks like

You approve it. Nothing goes into Fikst until you accept it. AI is included and is not expensive: the features use credit, and every company starts with 5,000 free credits. Which actions you can take depends on your access and permissions.

Already working with your own AI, such as Claude? See what you can ask through the MCP connection.

your technician/ after dictating
The review sheet after dictating a work order (Dutch screen): serial number J004871 of a Daikin Perfera FTXM25R set, 60 minutes of work switched off, five tasks as completed and the button to add 4 lines.

Real output from the Noordkoel demo, 10 October 2026, translated from Dutch. You approve first.

our first customer/

Fully live within two months.

At Elite Klimaat Groep in Hilversum, Fikst runs in production every day, with invoicing, purchasing and the bank in it. Six separate packages were dropped.

packages dropped
6
what they cost per year
€14,880
Fikst per year, according to the pricing page
€3,600
people, 6 of them in the office
22

Amounts excluding VAT. What they pay as launching partner, we do not disclose. Two months was their lead time. How long it takes for you depends on your team and your data.

Read the whole case How the implementation works

how we work/

The agreements, in advance and on paper.

What you want to know before you move your whole company to another system. It is also in the terms.

  • Cancel monthly

    You cancel at the end of the month. The first month after go-live is free and without a contract; after that you decide whether to continue.

  • Your data stays yours

    If you cancel, you get all your data in a usable, machine-readable format.

  • Everything is in the price

    No add-ons. New parts are added without you paying more within your subscription.

  • Your technicians pay nothing

    You pay per office user. Anyone who only works in the field does not count, however many technicians you have.

  • You know the implementation in advance

    The implementation is a one-off cost, at a fixed price we agree with you in advance. It depends on the size of your team and what needs to be moved across. Going live usually takes one or two months.

  • You talk to the builder

    We build the software and implement it ourselves, without an implementation partner in between. For support you get the person who built it on the line.

Work out what it costs for your team or read how switching works. Ask for an estimate for the implementation.

Questions we often get.

All frequently asked questions
Is Fikst suitable for the Dutch BRL 100 scheme?

Fikst keeps the records BRL 100 asks for: the register with refrigerant and charge, the logbook per installation from the work order, the cylinder card, the tool register with the calibration interval per type, and the certificates of your people with their validity. The certification itself stays with your company: Fikst is not a certification body.

What changes with BRL 100 version 3.0
Do I need an F-gas certificate to use Fikst?

No. You need that certificate for work on refrigerant, not for the software. In Fikst you record for each technician which certificate he holds and until when. If someone without a valid certificate records an entry, you choose whether Fikst warns or refuses the entry.

Is Fikst also suitable for a one-person business or a small team?

Yes. You get the same system as a large company, without add-ons. You pay €50 per office user per month, excluding VAT, and your technicians do not count. If you only work with quotes and invoices, you need less than Fikst. If you also schedule technicians, do maintenance or work with F-gases, you have all of that in one system.

Work out an estimate for your team
What does Fikst cost?

€50 per office user per month. Technicians pay nothing. With five people in the office you come to about €250 a month, excluding VAT. The implementation is a one-off cost, at a fixed price we agree with you in advance. It depends on the size of your team and what needs to be moved across. Ask for an estimate.

Work out an estimate for your team
We now have a separate package for the logbook. Can that go?

We find that out in the scan. Fikst has the register, the records on the work order, the cylinder card and the tool register. Whether your data and your way of working carry over into that, and what you might still need, you hear in advance.

How much work is switching?

That depends on where you are now. We start with a short scan of how you work and what you use. Then we set up Fikst alongside your current systems, and only switch over once it runs. We take over customers, installations, items and contracts from what you have.

How the implementation works
Are we tied to anything?

Fikst can be cancelled monthly. Your data stays yours, and when you leave you take everything with you in a usable format. Switching does take time: you do not leave a system your whole company works in over an afternoon.

Why join now?

Fikst runs in production every day at our first customer, with invoicing, purchasing and the bank in it. What customers ask for, we build. As a launching partner you get the builder himself on the line and help decide what comes next, at a fixed price. If you would rather wait for a long customer list, we understand that too.

An expert for your certification.

Fikst has an expert on staff and offers guidance with certifications. You combine that guidance with CRM, items, stock, purchasing, work orders, F-gases and financial administration in the same system. Discuss the process and the cost of the guidance in advance.

See our certification support

See how this works for your refrigeration company?

In a 30-minute introductory call we look at how you work and show you Fikst live. With five people in the office you pay €250 a month, and your technicians cost nothing.

Book an introductory call See the price