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office scan/ four minutes

You take homes off gas. What label does your office have?

Your customers know exactly where their home leaks heat, because you show them. This scan does the same for your office. 22 short questions in four parts, all multiple choice. Every pain point turns green, amber or red, with how it becomes green. At the end you know whether it is time to switch, and whether the problem is your package, your way of working or your supplier.

Your office gets a label from A to G, like the energy label on a home: A is lean, G leaks the most.

part 1 of 4 Where it hurts

How often does it happen? Pick the answer that comes closest.

01 How often do you get stuck because the software can't do something, or doesn't understand what you want?

A type of job that doesn't fit, a detour through Excel, a field that is missing.

02 How often does something go wrong because the way of working is off: a forgotten maintenance visit, a work order that's left lying, a job nobody picks up?

This is about how you work, not about the program.

03 How often do you search by hand for information that is already there: a serial number, the previous work order, an old quote?
04 How often does the office spend more than an hour on one customer, just on the arranging?

Enquiry, quote, scheduling, follow-up calls, invoice. The technician's work doesn't count.

05 How often do you have several programs open at once to handle one job?
06 How often are you or someone from the office still at the laptop in the evening, doing the admin?
07 How often does it take more than a week before a finished job is invoiced?

part 2 of 4 How your office works

08 Do you work with one big package, or with a few separate programs side by side?
09 How do your technicians work with the work order?
10 Can a customer schedule their own maintenance?
11 Where is your refrigerant logbook kept?

part 3 of 4 How your system and your supplier behave

12 How long do you wait after a click?
13 How often does your supplier tell you that something is not possible?
14 When something gets stuck, how quickly do you have someone who fixes it?
15 Suppose you want to switch tomorrow: do you get all your data to take with you?

part 4 of 4 What it costs and how tied in you are

Everyone who works in the system: scheduling, quotes, admin. Technicians don't count.

16 Roughly what do you pay per month for all your software together?

All subscriptions and licences together, the technicians' too. Excluding VAT. An estimate is good enough.

17 How much has your software bill gone up in recent years?

Suppliers who link their price to inflation went up by about 3 per cent in 2026 (Dutch inflation).

18 What does your supplier charge per hour for advice or a consultant?

For comparison: an IT consultant in the Netherlands charges €108 an hour on average in 2026 (Knab rate guide 2026, a Dutch figure). With suppliers and their partners, €140 to €190 is common.

19 What does a small change cost you, for example three extra fields on the maintenance work order and a new quote template?

With a package where this is custom work, one extra field on the work order, the PDF and the report easily takes 4 to 8 consultant hours.

20 If you want to stop with your current package tomorrow, how quickly are you out?
21 How long did it take before your current package really ran?
22 How many hours a week does the office spend on retyping, chasing by phone and looking things up?

Add up everyone at the office. An estimate is good enough.

your office/

Pick an answer and your label appears.

0 of 22 questions answered

biggest leak
nothing filled in yet
how fikst does it
follows from your answers

what your office costs per year/

software
fill in part 4
office time lost
fill in part 4

Based on your own estimate. We count office time at €44 an hour and 44 working weeks (CBS, based on Dutch averages). It is an indication, not a measurement of your business.

what fikst costs/

€250 a month

Indication for 5 people in the office, excluding VAT. Technicians pay nothing and the first month after go-live is free. For the first year that comes to €2,750.

The implementation is a one-off, at a fixed price we agree with you in advance. It depends on the size of your team and what needs to be moved over.

Discuss your switch

discuss your switch/

Want to know what could be different for you?

Leave your details. Tico, the builder of Fikst, looks at your answers and calls or e-mails you within one working day. You hear what a switch means for your company, which data can come along and what isn't possible yet.

Rather pick a time straight away? You can do that on the contact page.

We only use your details and your answers to contact you about your result. See the privacy statement.

how the scan calculates/

How the label comes about.

Every answer counts zero, one or two points, just as a home loses points for single glazing or a draughty gap. Zero is green, one is amber, two is red. For the questions about how often something happens, almost never is green, a few times a month amber and every week or more often red. The label is the share of the points you could have scored, in seven equal steps from A to G, like the energy label on a home. If you haven't filled everything in yet, you get a label over the questions answered so far. The biggest leak is the question with the most points; if several are level, the one that costs the most office time comes first.

Every question belongs to one of three axes: your package, your way of working or your supplier. An axis turns amber from a quarter of its points and red from half. The verdict follows from that. If you lose half of all points, or package and supplier are both red, it is time to switch. If one of the two is red, or you lose a third of the points, it is time for a switching plan. If only your way of working pinches, we say that too: then a different package only solves it if it takes your way of working on board.

Your software costs count per person in the office: up to €60 per person per month is lean, up to €120 counts one point, above that two. We count lost office time at €44 an hour, what an hour worked in the Dutch construction industry costs on average, and 44 working weeks a year. For the hourly rate we compare with the €108 an IT consultant charges on average in 2026. These reference figures are based on Dutch averages.

What Fikst costs is the indication from the calculator on the pricing page, up to 30 people in the office. Bigger team or several branches? Then we make a price to measure. The scan names no other packages and only calculates with what you fill in yourself.

  1. CBS (Statistics Netherlands), labour costs per hour worked by industry (85291NED), construction 2024 (in Dutch)
  2. Knab, freelance hourly rate guide 2026: hourly rate of an IT consultant (in Dutch)
  3. CBS (Statistics Netherlands), consumer prices (86141NED), the inflation that price indexation leans on (in Dutch)