from website to customer record/
The request widget for your own website.
Your visitor chooses a service and answers the questions on your website, in your company identity. The request arrives in Fikst for your office to follow up. The complete widget is active below so you can try the visitor experience.
Try the request widgetinteractive demo/
This is what your website visitor sees
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This example belongs to Noordkoel, our fictional demo company in our test environment. The widget itself is in Dutch. Choose the air conditioning service (Airco) to continue to the 3D configurator. Use example details only; demo requests are not followed up.
This demo is really connected to our test environment. A demo request is stored there; emails about it go to Fikst, not to a customer. The AI advisor works with fixed limits in the demo. Capacity, sound and dimensions are indicative, not an ISSO validation and not a quote. The 3D step is still in development.
Service
Your visitor chooses what they need, such as AC, a heat pump or a repair.
Address and questions
The widget asks for the address and the information relevant to the request.
AC configuration
For AC and cooling, the visitor goes through rooms, model choice and placement in 3D. This step is still in development.
Request
The visitor reviews their information and submits the request.
Follow-up in Fikst
The configured intake brings the request and answers together for your office.
The request widget in your own identity
After setup, you place the widget on your own website and the requests and answers from your visitors arrive in Fikst. Your service types, questions and organisation settings determine the flow. The heat-pump calculation helper gives an indication; your salesperson reviews the result.
Fikst gives you the code to place the widget on your website, with your own identity, services and questions. We agree this in an introductory call. Continue from the request to the survey, quote and customer portal in the same system.
AI advice and telephony: setup matters
The AI advisor on your website and customer portal works with configured knowledge and working agreements, after activation and within the agreed rights and usage limits. A telephony integration can deliver incoming and outgoing call records to Fikst. A call button opens your phone software.
The AI phone assistant is in development and cannot be purchased yet. Availability and calling or AI usage costs are agreed in advance.
Would you like to see the request widget in your own house style?
In a 30-minute introductory call we look at how you work and show you Fikst live. With five people in the office you pay €250 a month excluding VAT, and your technicians cost nothing.